Shipping policy

*Note:* Estimated shipping times do not include handling/processing time!

*Delivery time = handling time + transit time*

All items are shipped within 3 to 5 business days (Monday to Friday) after payment confirmation.

*Estimated Delivery Schedule:*

- *Handling Time:* 3-5 business days (Monday to Friday)  
- *Transit Time:* 5-15 business days (Monday to Friday)

To check the shipping cost and delivery time, select the items you wish to purchase and click on "Add to Cart." Then, enter your ZIP code, and the cost and timeframe will be calculated automatically.

"Business days" are considered to be Monday through Friday, excluding holidays or scheduled service interruptions. Please check with your local postal service for any regional restrictions and holidays that may delay the receipt of your shipment.

Your order may be shipped in multiple packages. Depending on the type, quantity, and weight of the items in your order, we may package and ship them separately. You will not be charged for multiple packages beyond the total amount displayed at checkout.

*Care with Filling Out Information:*

Lavanda Girl is committed to ensuring that products are shipped to the address chosen by the customer at the time of purchase. Therefore, we ask that customers carefully fill out the delivery address to avoid any issues with delivery. The information provided during registration is the sole responsibility of the customer, and Lavanda Girl is not liable for any charges resulting from incorrectly entered data. If the product is not delivered due to an error in the address provided by the customer, a new shipment can only be made with a new purchase.

It is essential that someone is present at the indicated address during the expected delivery times (business hours).

The Tracking Code is the only means for you to access all information related to your order and delivery attempts. From the moment of shipment, each update regarding your purchase will be reflected on our website, allowing you to know the location of your package.

Lavanda Girl assumes no responsibility for incorrect or incomplete filling of the delivery address for the order, as this responsibility lies solely with the customer. Therefore, we emphasize the importance of carefully entering this information.